Job Openings >> Information Technology Specialist
Information Technology Specialist
Summary
Title:Information Technology Specialist
ID:1774
Department:Language
Location:Multiple Locations
Description
Information Technology Specialist

JTG is currently seeking Information Technology Specialists.

Location: Reston, VA

Status: Full-Time

Responsibilities:
  • Ensure that personnel have appropriate network connectivity, computer hardware, computer software, and other IT requirements needed to accomplish tasks and deliverables.
  • Install, test, and maintain hardware and software.
  • Perform all system upgrades and configure all communication systems as required.
  • Provide the IT technical systems and continuous operations and maintenance support required to ensure defined percent availability of IT systems during operating hours (typically uptime requirements exceed 99%, however, unique environments may require alternate percentages for system availability).

Basic Qualifications:
  • U.S. Citizenship
  • Two (2) or more years of experience working as an IT help desk or similar role directly diagnosing, resolving, escalating, and effectively communicating user issues
  • Experience managing computer software and licenses, hardware and physical data centers, data communications equipment and protocols, and security compliance
  • Knowledge of Active Directory tools
  • Basic knowledge of Amazon Web Service workspace, EC2, S3 and VPC
  • Experience working with cloud-based infrastructures
  • Knowledgeable of issues common in teleworking and how to resolve them quickly

Preferred Qualifications:
  • Experience working in IT either directly with U.S. Government agencies or as a contractor
Education:
  • Bachelor’s degree (at minimum)

This position reports to the Program Manager.

Founded in 1995, JTG is an Employee-Owned Company that is specialized in language services, training, and analytics. JTG is an Equal Opportunity Employer.
 

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